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Internet
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Where can I do speedtests?

You can do this on our website, under the 'Internet' tab, then our speed test will appear under 'Check your speed' or you can go to:
https://www.tusass.gl/en/speedtest/ 

What do I do if I don't get the speed I purchased?

If you do not get the speed you have purchased, please contact our customer service on 80 80 80 during our opening hours and we will assist you with possible solutions.

What do I do if my gaming experience has been degraded?

Please contact our customer service on 80 80 80 and we will assist you with possible solutions.

What do I get out of a higher speed?

With a higher speed, more people can be online at the same time, and you can, for example, stream video in higher quality.

What does 100/20 Mbit mean, for example?

100 Mbit is the speed when downloading data. 20 Mbit is the speed when uploading data.

Why does the speed vary from place to place?

Internet service is provided via various connections across Greenland. Therefore, the available speeds depend on where you live. [See what you can get here]

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Dear customer,

We have recently received a high volume of inquiries through our contact form, and the response times have unfortunately been longer than usual. You may find answers to your questions on our website available here: Support – Tusass

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