What can we help you with?

Use the search field or click your way through the menu below.
How old should I be to subscribe in Tusass?

You must be 18 years to have a subscription with Tusass

Is it possible to purchase Tusass internet subscription if I have debt to Tusass?

The system will assess your debt situation if you have outstanding debt to Tusass.

You can contact us at your local Tusass store, call us at 808080 or send an e-mail to kundeservice@tusass.gl if you need any assistance with such issues.

When can I expect my connection to be established after ordering Tusass internet?

Due to high demand etc., it may take up to two weeks for your internet connection to be established.

Why do I have to provide my CPR number as a new customer to create an internet subscription?

We use your CPR number as security to ensure that the subscription is created for the right person and for any recovery of outstanding payments.

What internet services are available where I live?

You can see the internet options available at your address here.

How much does internet access cost?

The price depends on the internet product you choose. [See current prices and products here]

Can Not Find What You Are Looking For? Contact Us
Click on ‘Contact us’ and send us your question. We will answer you as soon as possible.
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Thank you for your inquiry.
You will be contacted within 5 workdays.
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Dear customer,

We have recently received a high volume of inquiries through our contact form, and the response times have unfortunately been longer than usual. You may find answers to your questions on our website available here: Support – Tusass

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