What can we help you with?
Change of address is not possible online via Tusass.gl. You will have to fill in a form for change of address, either at the Tusass store or by sending a mail to ordre@tusass.gl.
Be aware that there may already be an internet connection from a previous resident, just as we can use up to 14 days before your internet connection is re-established due to busyness, urgent tasks, etc.
Yes, if you move to a new address within the same town or settlement, you can bring your modem with you.
It depends on which internet services are available in the area you are moving to. First, check whether your current subscription is available at your new address. See the available options here.
It depends on where you are moving. If you move from an area that uses satellite internet to an area without satellite internet, you will need a new modem.