Dear Customer,

Due to system updates, the self-service portal at Tusass.gl will be unavailable on friday, October 9 until Sunday, October 11.

We apologize for any inconvenience this may cause.

Your Parcel is in Good Hands with Tusass

Whether you need to send a package or receive an item you have bought online, Tusass is your package partner in Greenland.

Track & Trace

Track your package at any time, simply by entering the package ID.
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The journey of your package

Message from Tusass – 09-10-2026

There are some postal parcels in Nuuk that are destined for Qaqortoq and Ilulissat.

Air Greenland expects to transport the parcels to their destinations over the weekend.

The package has not yet been registered or the package ID is not valid.

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If you want to receive updates on your package , you can sign up for our update service, by e-mail or mobile number.

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You will receive regular updates regarding package , at

Contact Us

Thank you for your inquiry.
You will be contacted within 5 workdays.
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Dear customer,

We have recently received a high volume of inquiries through our contact form, and the response times have unfortunately been longer than usual. You may find answers to your questions on our website available here: Support – Tusass

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