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How old do I have be to sign up for a subscription in Tusass?

You must be 18 years to have a subscription with Tusass.

Where can I sign up for the new internet subscription?

On tusass.gl, if you click on the 'Internet' tab, you must click based on, whether you are an existing internet customer or a new internet customer.

Why do I have to provide my CPR number as a new customer to create an internet subscription?

We use your CPR number as security to ensure that the subscription is created for the right person and for any recovery of outstanding payments.

Can I set up an internet subscription if I have a debt to Tusass?

Yes, it is possible if you make a voluntary settlement with Tusass. You do this by contacting customer service on 80 80 80 or by going to a Tusass store.

When can I expect the connection to be established after ordering the new internet subscription?

The connection will be established when you collect your modem from your local Tusass store. You will subsequently receive an SMS and e-mail that the internet is activated. Then you must go through the Orbi setup guide, then you have internet.

What happens to my current internet subscription when I switch to one of the new internet subscriptions?

Your current internet will be deactivated, then your new internet will be activated automatically.

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