When you sign up for the new internet subscription, the difference between your old and new subscription is automatically corrected.

The new internet subscription must be paid for one month in advance.

Yes, you can do that by logging in to tusass' self-service. Then at the bottom of the self-service page, you can click on "Activate voucher". You then enter your voucher code, click on "Continue" and confirm that you want to use a voucher. Then the voucher is activated, and your internet is upgraded.

The full amount will be reserved on your account if you have ordered a new subscription.

But the amount on the reservation will be removed as soon as you have collected your new modem. After that, you will only pay for the difference, which is the amount that was shown on the receipt.

Yes, it is possible via login in Tusass.gl to change settings so that you can receive receipts per mail.

1. Go to tusass.gl and click on My Tusass (the green box at the top right of the page)

2. Enter your mobile number or email address to log in

3. Enter the code when you have received the sent 4-digit code via SMS

4. Select Settings on the left side of your user profile and access your information

5. At the bottom of the page under Notification, you can add 'Receipts by email' and/or 'Receipts by SMS' to receive the receipts, remember to finally save changes at the end.

As a starting point, the payment is withdrawn on the last banking day of the month. Last banking days for 2023 are as follows:

Tuesday 31st of January 2023

Tuesday 28th of February 2023

Friday 31st of March 2023

Friday 28th of April 2023

Wednesday 31st of May 2023

Friday 30th of June 2023

Monday 31st of July 2023

Thursday 31st of August 2023

Friday 29th of September 2023

Tuesday 31st of October 2023

Thursday 30th of November 2023

Friday 29th of December 2023

Your internet speed will be limited to 1 Mbit the first month, then your internet will be switched off if you do not pay for the internet.

You can use the following payment cards: Dankort, Visa/Dankort, MasterCard and Visa Elektron. You cannot pay with Akiliut on tusass.gl.

Please note that when paying by debit card, the full amount is reserved at the bank for the subscription payment. After which the difference is refunded after installation of Tusass internet.

You cannot pay Tusass internet from Tusass account. Only mobile subscriptions can be paid from Tusas' account when there is no coverage on the payment card.

In the event of non-payment, you have full access to the product for the first 5 days of the following month. From the sixth day, you still have the option of using the Internet, but at a limited speed, until you have paid the subscription. In case of continued non-payment, Tusass reserves the right to block the subscription after 5 days from the start of the month. You only lose the opportunity to use the internet at the end of the next month, when the unpaid subscription is closed. But you can always access Tusass.gl and reopen the subscription after the unpaid bills have been paid