What can we help you with?
Use the search field or click your way through the menu below.
How do I get a new SIM-card?
You can retrieve a new SIM card, free of charge, in the nearest Tusass store or in Pilersuisoq if you're in a settlement.
How much does it cost to switch to a Tusass subscription?
You will not be charged to switch to Tusass if your current mobile plan is Mobil Mikisoq / Akulleq / Angisooq.
Is it possible to purchase Tusass internet subscription if I have debt to Tusass?
The system will assess your debt situation if you have outstanding debt to Tusass.
You can contact us at your local Tusass store, call us at 808080 or send an e-mail to kundeservice@tusass.gl if you need any assistance with such issues.
I have downgraded my Tusass subscription to a Tusass prepaid calling card or pay-as-you-go. How can I buy Tusass subscription again?
You have to log on Tusass.gl with your mobile number and click “Abonnement” (translation: subscription) and click the on/off button to re-activate your Tusass subscription.
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