Purchase and creation – Mobile – Support

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Mobile

Children’s Subscription Competitions and fundraisings Danish Number eSIM Roaming In General International Tariffs Payments Purchase and creation Subscription and self-service Terms and conditions VoLTE

What happens to Pay-as-you-go?

The Pay-as-you-go product is expected to be phased out on January 31, 2027.

We'll help you find the right subscription. See your options here: Mobile private – Tusass

How do I get a new SIM-card?

You can retrieve a new SIM card, free of charge, in the nearest Tusass store or in Pilersuisoq if you're in a settlement.

How old should I be to subscribe in Tusass?

You must be 18 years to have a subscription with Tusass

How much does it cost to switch to a Tusass subscription?

You will not be charged to switch to Tusass if your current mobile plan is Mobil Mikisoq / Akulleq / Angisooq.

Is it possible to purchase Tusass internet subscription if I have debt to Tusass?

The system will assess your debt situation if you have outstanding debt to Tusass.

You can contact us at your local Tusass store, call us at 808080 or send an e-mail to kundeservice@tusass.gl if you need any assistance with such issues.

I have downgraded my Tusass subscription to a Tusass prepaid calling card or pay-as-you-go. How can I buy Tusass subscription again?

You have to log on Tusass.gl with your mobile number and click “Abonnement” (translation: subscription) and click the on/off button to re-activate your Tusass subscription.

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