What can we help you with?

Use the search field or click your way through the menu below.
Can I have payment receipts sent by mail?

Yes, it is possible via login in Tusass.gl to change settings so that you can receive receipts per mail.

  1. Go to tusass.gl and click on My Tusass (the green box at the top right of the page).

  2. Enter your mobile number or email address to log in.

  3. Enter the code when you have received the sent 4-digit code via SMS

  4. Select Settings on the left side of your user profile and access your information

  5. At the bottom of the page under Notification, you can add 'Receipts by email' and/or 'Receipts by SMS' to receive the receipts, remember to finally save changes at the end.

When do I have to pay for my mobile subscription or internet?

The payment is deducted on the last weekday of the month.

The last banking days for 2025 are as follows:
January - Friday 31st
February - Friday 28th
March - Monday 31st
April - Wednesday 30th
May - Friday 30th
June - Monday 30th
July - Thursday 31st
August - Friday 29th
September - Tuesday 30th
October - Friday 31st
November - Friday 28th
December - Wednesday 31st

The last banking days for 2026 are as follows:
January - Friday 30th
February - Friday 27th
March - Tuesday 31st
April - Thursday 30th
May - Friday 29th
June - Tuesday 30th
July - Friday 31st
August - Monday 31st
September - Wednesday 30th
October - Friday 30th
November - Monday 30th
December - Thursday 31st

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Click on ‘Contact us’ and send us your question. We will answer you as soon as possible.
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Thank you for your inquiry.
You will be contacted within 5 workdays.
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Dear customer,

We have recently received a high volume of inquiries through our contact form, and the response times have unfortunately been longer than usual. You may find answers to your questions on our website available here: Support – Tusass

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