Is it possible to have an answering maschine on Tusass Plus?

Unfortunately it is not possible to have answering machine on Tusass Plus.


Why do I have to give out my CPR-number to create a Tusass Plus deal?

We use your CPR-number only to confirm your identity and i.e. for debt recovery.


How can a business customer purchase Tusass Plus?

You cannot purchase Tusass Plus if you are a business customer. We expect to come with a solution for business customers will be ready during 2017.


How do I quit my Tusass Plus?

You can quit your Tusass Plus subscription by logging in on the Tusass.gl homepage; click on "Subscription" and press the on / off button, which is next to the "Free Speech & SMS".

Your Tusass Plus subscription will end if you cancel before the 20th of the month. You pay for an extra month, if you cancel after the 20th of the month.


When can I make changes for my mobile plan?

You can upgrade to Tusass Plus or upgrade your data any time you want.

You must downgrade from Tusass Plus to Tusass or downgrade your data by the 20th of the month, if you want your changes to be effective in the following month.


Which fares apply for Tusass Basic?

Tusass Basic Price DKK
Call rate kr. 0.15
National Personal rate. minutes kr. 1.20
Tele Response Rate. minutes kr. 1.00
SMS per. 160 characters kr. 0.15
MMS kr. 1.00
Mobile Data Rate. MB kr. 0.80
Mobile video telephony - call rate kr. 0.15
Mobile video telephony - minute charge 2.25 / 2.00
   
Other prices  
Starter pack incl. 200 kr. Credit kr. 400.00
Reimbursement of restbel & oslash; b kr. 75.00
Replacement of SIM card kr. 150.00
Disclosure of PIN & amp; PUK kr. 50.00
   

Click Roaming to view current roaming charges with Tusass and Tusass Plus


How do I login to Tusass.gl

You must click on "Login" located in the upper right corner of Tusass.gl. Then enter your mobile number where you will get an SMS code that you use to enter. Once signed in, you can change your subscription conditions, such as switching to another payment card, changing mobile data size and viewing payment history.


What happens if I can’t make a payment for Tusass Plus?

You won’t be able to make calls, send texts or use mobile data if you don’t pay for your Tusass Plus, even if you have positve balance on your Tusass account. Your calls would be restricted to emergency calls and zero-rated calls such as the hospital and customer care services. You can, however, access this website anytime to change your mobile plan, make a payment or change your credit card information. 

Changing your mobile plan to a smaller Tusass Plus package or Tusass cannot happen immediately. Changing the mobile plan shall be subject to applicable terms.


I only have Akiliut card, what are my options?

In order to buy a Tusass Plus plan, you must have a credit card that can be used to buy online. Akiliut card can´t be used to buy online.


What is Tusass saldo?

Tusass saldo shows the balance on your account. Your account must have a positive balance if you want to call or send a text to premium-rate phone numbers and foreign phone numbers.